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Clinical Trial Details

A randomised controlled trial of online versus telephone-based information and support: Can electronic platforms deliver effective care for lung cancer patients?

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Trial Information

Broad Health Condition Cancer

Specific Health ConditionLung - Mesothelioma
Lung - Non small cell
Lung - Small cell

Trial FocusEducational / counselling / training

Recruitment statusRecruiting

Recruitment Details
Recruitment State

Calvary Mater Newcastle - Waratah
Campbelltown Hospital - Campbelltown
Coffs Harbour Base Hospital - Coffs Harbour
Concord Repatriation Hospital - Concord
Epworth Richmond - Richmond
Illawarra Private Cancer Care & Research Centre - Wollongong
Liverpool Hospital - Liverpool
Manning Rural Referral Hospital (Taree) - Taree
Royal Hobart Hospital - Hobart
St Vincent's Hospital (Darlinghurst) - Darlinghurst
Monash Medical Centre - Moorabbin campus - East Bentleigh
Blacktown Hospital - Blacktown
Westmead Hospital - Westmead
Orange Health Service - Orange
Tamworth Rural Referral Hospital - Tamworth
Rockhampton Base Hospital - Rockhampton
Barwon Health - Geelong Hospital campus - Geelong
Southwest Health Care - Warrnambool - Warrnambool
Prince of Wales Hospital - Randwick
The Tweed Hospital - Tweed Heads
Cairns Base Hospital - Cairns
John Flynn - Gold Coast Private Hospital - Tugun
Toowoomba Hospital - Toowoomba
The Queen Elizabeth Hospital - Woodville
Southern Highlands Private Hospital - Bowral
Mildura Base Hospital - Mildura
Monash Medical Centre - Clayton campus - Clayton
Wimmera Health Care Group - Horsham - Horsham
Stawell Regional Health - Stawell
East Grampians Health Service - Ararat - Ararat
Border Medical Oncology - Albury
Peter MacCallum Cancer Centre - Melbourne
St John of God Hospital, Bunbury - Bunbury
St John of God Hospital, Subiaco - Subiaco
St John of God Hospital, Murdoch - Murdoch
St George Hospital - Kogarah
The Sutherland Hospital - Caringbah
Genesis Cancer Care - Wesley - Auchenflower
Genesis Cancer Care - Chermside - Chermside
Genesis Cancer Care - Southport - Southport
Genesis Cancer Care - Tugun - Tugun
Nambour General Hospital - Nambour
Gold Coast University Hospital - Southport
Mater Adult Hospital - South Brisbane
Lyell McEwin Hospital - Elizabeth Vale
The Royal Adelaide Hospital - Adelaide
Royal Brisbane & Womens Hospital - Herston
The Chris O’Brien Lifehouse - Camperdown
Genesis Cancer Care - Nambour - Nambour

2576 - Bowral
3500 - Mildura
3168 - Clayton
3400 - Horsham
3380 - Stawell
3377 - Ararat
3690 - Wodonga
3000 - Melbourne
6230 - Bunbury
6008 - Subiaco
6150 - Murdoch
2217 - Kogarah
2229 - Caringbah
4066 - Auchenflower
4032 - Chermside
4215 - Southport
4224 - Tugun
4560 - Nambour
4101 - South Brisbane
5112 - Elizabeth Vale
5000 - Adelaide
4029 - Herston
2050 - Camperdown

Anticipated date of first participant enrolment2/10/2014

Anticipated date of last participant enrolment2/10/2014

Phase of TrialNot Applicable

Has the study received ethics approval?Further information iconApproved

Trial summary

The primary purpose of this study is to evaluate whether proactive telephone or online support for lung cancer patients can improve patient wellbeing.

Who is it for?
 You may be eligible to join this study if you are aged 18 years or over, have been diagnosed with any form of lung cancer in the past 4 months and have internet access on any device. 

Study details
 Lung cancer patients often experience poorer prognosis, more severe physical effects and more pronounced psychosocial distress than patients with other major cancers. A highly accessible and sustainable source of personalised support for cancer patients is the Cancer Council Helpline in each state. Participants in this study will be randomly allocated (by chance) to receive either telephone support including at least 1 telephone call from the Helpline, Online support by email or live web chat including at least 1 email from the Helpline, or to receive a booklet 'Understanding lung cancer' in the mail. Helpline support provided to the telephone and email support groups includes information, linking callers with services in their local area, and providing emotional support. When patient distress is high or medical advice is required, referral to relevant services within or outside the Cancer Council will be offered. 

All participants will be asked to fill out a mailed questionnaire at 3 and 6 months after their enrolment in the study. It is hoped that this study will provide evidence of whether a proactive approach can recruit a high proportion of lung cancer patients to Helpline, whether the Helpline model of information and support is effective in improving wellbeing, and whether an electronic approach can provide equivalent outcomes to a telephone-based approach. These results will have national and international relevance for decisions about community-based information and support. 

Key inclusion criteria

A primary diagnosis of lung cancer (any type including mesothelioma), up to 4 months post-diagnosis, have an approximate life expectancy of at least six months, are able to read English and have current internet access via any type of device.

Minimum age18 Years

GenderBoth males and females

Can Healthy volunteers participate?No

Key exclusion criteria

None other than the inverse of the inclusion criteria
Contact details and further information

Sponsor Primary Sponsor Type: University
Primary Sponsor Name: University of Newcastle
Primary Sponsor Address: University Drive, Callaghan, 2287 NSW
Primary Sponsor Country: Australia

Trial IDACTRN12615000932561

Contact person for information and recruitmentMs
Martine Cox
W4 HMRI Building 1 Kookaburra Circuit New Lambton Heights 2305, NSW
+61 2 40420695

Further information